Open Space Technology
Issues and Opportunities in Creating a Culture of Service Excellence

Report

Topic: Service & Esteem
Topic #: 4A
Initiator: Angela Spaxman

Participants:

  • Anthony
  • Laurence
  • Katherine
  • Forest
  • Christian
  • Cindy
  • Angela
  • Joanna
  • Greg
  • Henry
  • Karl

Notes:

 Self-Esteem is at the core of our performance & satisfaction.

There may be a cultural tendency for different approaches to crisis situations, (loss of face vs. detachment).

3 Pillars of Developing Self- Esteem:

  • Experience
  • Skill
  • Support

Pride X Self-Respect = Confidence

Self-Esteem = Confidence = Self-Motivation

 

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