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Open Space Technology
Issues and Opportunities in Creating a Culture of
Service Excellence |
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Report |
| Topic: How to EXCITE
Service Excellence Internally? |
| Topic #: 2C |
| Initiator: Cynthia Chan
Participants:
- Katherine
- Stingo
- Frank
- Joey
- Audrey
- Lelia
- Mabel
- Mary
- Cherry
- Rachel
- Chris
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Notes:
- Incentive / Bonus
- Remove Bureaucracy
- Sense of feeling connected
- Focus on what we can work on
- Creativity!
- What excites us at work? TO go to work (focus on what
we can work on)
- -Influence ceo/mgt (conversations/coaching/one on
one)
- -Peer recognition
- -General positive reinforcement
- -Using role models
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