Open Space Technology
Issues and Opportunities in Creating a Culture of Service Excellence

Report

Topic: Creating Respect in an Organization
Topic #: 1A
Initiator : Stingo

Participants :

  • Stingo Cherry
  • Audrey William
  • Mary Cynthia
  • Lelia Jean
  • Mabel Winnie
  • Joey Eliza

Notes :
Reasons for Lack of Respect

  • Personal background & history
  • Single win situation
  • Need for efficiency and speed
  • Organizational policies
  • Leadership
  • Role Model
  • Compatibility with staff
  • Ready to be a "manager"
  • Components of Respect
  • "Chinese Respect"
  • 1 to 1
  • Respect to boss, Yes = Accountability
  • Two-way Communication
  • Risk Taker
  • Safety
  • Perceived Value
  • Age X/Y
  • Security
  • Suggestions
  • Educate the "top"
  • Focus Group / Open Source
  • Get involvement
  • Mind vs. Behavior
  • Walk the Talk
  • Action Plan

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